Straight-talking CQC compliance support for care providers
Former CQC inspectors and registered managers offering mock inspections, crisis management, turnaround services, and registration support — for children's, elderly, and disability care services across England, Scotland and Wales.
Former CQC inspectors, on your side
- Mock inspections that mirror real CQC scrutiny
- Calm, experienced support when things get difficult
- End-to-end registration support
- Practical, jargon-free action plans
Choose the right support for your situation
Whether you need emergency intervention, inspection preparation, or ongoing guidance, we match the service to your timeline and regulatory risk level.
Mock Inspections & CQC Preparation
Focused reviews aligned with the current CQC framework, prioritised action plans, and leadership coaching to keep inspections calm.
- Full inspection simulation and documentation review
- Prioritised action plans and leadership coaching
Crisis Management & Turnaround
Our senior team steps in quickly to stabilise operations, liaise with regulators, and build a structured plan to return services to Good or better.
- Experienced interim leadership and action planning
- Structured turnaround toward improved ratings
Managed Services
Operational or full-service management including governance, finance, and leadership support for owners needing ongoing assistance.
- Operational leadership and staff development
- Financial oversight and performance reporting
Registration Services
End-to-end CQC, CIW, and CI registration with a strong first-time approval record — policies, documentation, and readiness coaching.
- Complete application packs and policies
- Premises assessment and leadership preparation
Nominated Individual Support
Coaching, interview preparation, and governance frameworks for current or aspiring nominated individuals.
- Interview preparation and confidence coaching
- Ongoing mentoring and compliance guidance
We know what inspectors look for — because we were inspectors
- ✓ Listen to your goals and current regulator feedback
- ✓ Complete practical assessments that mirror inspector expectations
- ✓ Create an achievable roadmap with owners, NIs, and registered managers
- ✓ Stay alongside your team until new standards are embedded
A team that's sat on both sides of the table
Our team includes former CQC, CIW and CI professionals alongside registered managers and operational directors — so guidance is grounded in what regulators actually expect to see, not guesswork.
Led by practitioners, not textbook consultants
Illuma Care Consulting is led by care professionals who have managed services, passed inspections, and navigated the exact regulatory challenges our clients face today.
Kathy
Specialist Advisor to the CQC with senior leadership experience across the NHS, CQC, Healthcare Inspectorate Wales, and central government — combining a clinical nursing background with deep regulatory and legal expertise.
Linda
Founder of Illuma Care Consulting with deep experience across care delivery and interior design, helping services create uplifting environments that support outstanding care.